Maggie Smith

Domestic Abuse Wellbeing and Mental Health Specialist @Pathway Project Lichfield

Lichfield, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2023 — Present

Domestic Abuse Wellbeing and Mental Health Specialist @Pathway Project Lichfield

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Lichfield, GB

A compassionate and trauma-informed Domestic Abuse Specialist with expertise in mental health, providing support to individuals affected by domestic abuse. Working primarily in an outreach capacity within the community, I deliver tailored interventions to women and men, empowering them to rebuild their lives, navigate complex systems, and improve their psychological well-being.I provide a person-centred, trauma-informed outreach support and Iconduct risk assessments and safety planning, ensuring robust safeguarding and crisis intervention.Offer emotional and practical support around housing, finances, legal systems, and health services.Deliver mental health-informed interventions, supporting clients with anxiety, depression, PTSD, or other trauma-related responses.Liaise and advocate with multi-agency partners including social services, police, mental health teams, housing providers, and legal advisors.Maintain accurate, confidential case records in line with GDPR and organisational policies.Raise awareness of domestic abuse and its impact on mental health within the community and among professionals.Contribute to the development and delivery of training, workshops, and community engagement initiatives.In-depth understanding of domestic abuse dynamics, including coercive control and the psychological impact on survivors.Skilled in mental health first aid, trauma-informed care, and recognising signs of complex trauma.Strong understanding of safeguarding procedures for adults and children.Ability to manage a complex caseload independently in a dynamic outreach setting.Excellent communication, advocacy, and interpersonal skills, with a culturally sensitive approach.Committed to empowering survivors and promoting recovery through empathy, respect, and non-judgement.Passionate about mental health advocacy and breaking down stigma within vulnerable communities.Dedicated to promoting equality, diversity, and inclusion in all areas of practice.

SKILLS

LeadershipCustomer Relationship Management (Crm)CoachingBusiness ProcessPerformance ManagementCrmEmployee TrainingHuman ResourcesManagement ConsultingProject DeliveryContact CentersManagementTeam BuildingBusiness TransformationChange ManagementCustomer ServiceService DeliveryBusiness AnalysisPerformance ImprovementProject PlanningProject ManagementTeam ManagementCall CentersBusiness DevelopmentStakeholder ManagementTeam LeadershipRecruitingPublic SectorBusiness StrategyGovernanceBudgetsQuality AssuranceStrategyOutsourcingCustomer SatisfactionTraining

ABOUT MAGGIE SMITH

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Maggie Smith — Domestic Abuse Wellbeing and Mental Health Specialist at Pathway Project Lichfield in Lichfield, GB | Unifers