Maggie Counts
User Experience Designer Ii @Duke Energy Corporation
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WORK HISTORY
User Experience Designer Ii @Duke Energy Corporation
Charlotte, NC, US
My Role: o Gathered and evaluated user requirements in collaboration with business partners and software engineers to illustrate design ideas using storyboards, process flows and sitemaps.o Prepared and presented low to high fidelity mockups to internal teams and key stakeholders to troubleshoot user pain points.o Adhering to style standards and branding requirements, crafted user interface designs to modernize Duke Energy authenticated space.
EDUCATION
University of North Georgia - Mike Cottrell College of Business
Bachelor of Business Administration - BBA
CareerFoundry
UI Design Course
ABOUT MAGGIE COUNTS
Digital product designer with an enthusiasm for responsive approaches. Experience developing innovative strategy and interface design for digital products. My previous roles have led me to work with stakeholders and managers, creating relationships on strong communication skills. These skills have allowed me to identify and understand pain points while presenting straightforward solutions. I aim to help evolve and mature new and existing products by implementing design interfaces that deliver an appealing and functional user experience.In my previous role as a Product Designer at Dentsply Sirona, I improved the user onboarding experience, reduced manual reporting, optimized navigation links, and executed a responsive design strategy for the company\'s dental products and technologies. I collaborated with business partners, software engineers, internal teams, and key stakeholders to gather and evaluate user requirements, prepare and present mockups, and troubleshoot user pain points. I am passionate about delivering appealing and functional user experiences that meet the needs and expectations of the customers.My Skills Include:Product Design, UX/UI Design, Prototyping, Problem Solving, Figma, Brand Identification, Adobe Creative Suite, Sketch, Agile Methodology, Information Architecture and Journey Mapping.
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