Maggie Garcia
Store Manager @Chico's FAS, Inc.
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WORK HISTORY
Store Manager @Chico's FAS, Inc.
Responsible for the overall management of the store including the sales, financial, operations, and human resources functions to ensure maximum profitability-Sales and Customer Satisfaction -Cash / Inventory Management -Visual Presentation / Store Maintenance -Recruits, screens, hires, trains, develop, motivate, supervise, and counsels Assistant Sales Managers and Sales Associates-Prepares and conducts Associate performance appraisals and evaluations in accordance with Company guideline-Conducts a 90-day Introductory Period Evaluation on all Associates-Prepares weekly schedules and monitors payroll to establish proper floor coverage-Reviews Associate time sheets/records and other payroll documentation to verify completeness, legibility, accuracy of hours worked and payroll used. Ensures payroll is entered in timely and correct manner-Prepares, directs, and participates in weekly store management and Associate staff meetings-Communicates any Associate concerns or issues and partners with Associate Relations / Human Resources as needed-Ensures all new hire paperwork is complete and timely-Ensures regular maintenance and confidentiality of all Associate files-Ensures compliance with the Stores Handbook guidelines, policies and procedures-Practices effective leadership and portrays a positive team attitude- Utilizes the materials and is able to perform all functions within the Store Operations, Human Resources and Asset Protection Reference Manuals-Omni Champion for District (11 Stores)-Event coordinator
EDUCATION
Ferris State University
Associate of Arts and Sciences (A.A.S.)
Ferris State University
Bachelor of Applied Science (BASc)
ABOUT MAGGIE GARCIA
I am a results-driven retail leader with over 20 years of experience driving sales growth, elevating customer experience, and developing high-performing teams. I specialize in building inclusive, trust-based cultures where people are motivated, supported, and empowered to excel.Throughout my career, I’ve led operations that consistently hit financial and customer experience targets by focusing on coaching, talent development, and strategic execution. I thrive in fast-paced environments where problem-solving, teamwork, and strong communication are essential to delivering results.I’m highly skilled in customer engagement, operational excellence, scheduling, staffing, and performance monitoring. I also leverage tools like Salesforce CRM, POS systems, scheduling and inventory platforms, and productivity suites to streamline workflows, track results, and improve decision-making.My passion extends beyond store operationsI’m committed to community engagement and creating meaningful connections that support brand awareness and customer loyalty.If you\'re looking to connect around leadership, retail operations, customer experience, or opportunities to drive organizational growth, I’d love to connect.
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