Maggie Jordan
Market & Customer Sr Researcher at Cox Communications
- Role
- Market & Customer Sr Researcher at Cox Communications
- Location
- Athens, GA, US
- LinkedIn followers
- 500 followers
About Maggie Jordan
Market researcher with experience in leveraging both primary and secondary data to uncover customer pain points, identify market trends, and inform business decisions. Passionate about translating research findings into meaningful insights for leadership and cross-functional teams including Strategy, Marketing, Product, and Customer Experience. Driven by curiosity and committed to continuous learning and professional growth.
Experience
Market & Customer Sr Researcher
Jan 2024 — Present · Atlanta, GA, US
Lead and support custom research projects, delivering clear, actionable insights to partners across the business. Analyze Medallia VoC data and develop monthly dashboards. Oversee syndicated research programs and manage DIY reserach work. Pilot emerging AI tools to enhance team capabilities. Manage team budgeting and the full invoicing process.
Education
Athens Academy
High School Diploma (Cum Laude)
2014 — 2018
The University of Georgia
Bachelor of Business Administration - BBA, Marketing
The University of Georgia
Master of Science - MS, Marketing Research
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