Maggie Granado
Creating the ultimate experience
- Role
- Gift and Specialty Retail Manager at Lolli & Pops
- Location
- Littleton, CO, US
- LinkedIn followers
- 500 followers
About Maggie Granado
As a Customer Experience Manager at FREEBIRD Stores, I lead a team of customer service professionals who provide the ultimate experience for our online and in store customers. I have over eight years of experience in e-commerce and customer experience management, and I am passionate about creating and implementing strategies that increase customer satisfaction, loyalty, and retention.In my current role, I partner with different department leaders to help roll out new policies and systems that enhance our e-commerce operations and customer service quality. I also motivate, coach, inspire, and train my team on the best ways and approaches to relate to customers and respond to their needs across multiple channels, including social media. My mission is to inspire others around me in my everyday life and to set a standard for myself as a person who people look up to.
Experience
Gift and Specialty Retail Manager
Apr 2025 — Present · Denver, CO, US
Skills
- Computer Savvy
- Organized Multi-Tasker
- Works Well with Others
- Strong Leadership Skills
- Fast Learner
- Friendly Personality
- Creative Mindset
- Willing to Be Moldable
- Seeking Tasks to Fullest Potential
- Apparel
- Close Attention to Detail
- Training
- Sales
- Customer Service
- Microsoft Office
- Fashion
- Retail Sales
- Visual Merchandising
- Public Speaking
- Merchandising
- Store Operations
- Retail
- Microsoft Word
- Styling
- Management
- Store Management
- Loss Prevention
- Leadership
- Business Strategy
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