Maggie Fowler

Director, Strategic Outcomes @ Appspace | Building Lasting Customer Relationships

Role
Director, Strategic Outcomes at Appspace
Location
Tampa, FL, US
LinkedIn followers
500 followers

About Maggie Fowler

I have over 25 years of experience in the high-tech industry, where I have developed a unique blend of engineering and sales skills that enable me to deliver customer success at scale. I specialize in SaaS, business transformation, and retention, and I have a track record of building impactful and long-lasting relationships with enterprise clients across various domains and industries.As the Director, Strategic Outcomes at Appspace, a leading workplace experience platform, I lead a cross-functional team of customer success, support, product, engineering, and executive professionals to drive desired outcomes for our largest and high-value customers. I create and execute comprehensive strategies to minimize revenue churn and enhance the overall customer experience. I am passionate about helping organizations create an exceptional and safe workplace environment with Appspace\'s innovative and simple communication and space management solutions.

Experience

  1. Director, Strategic Outcomes

    Appspace

    Jan 2024 — Present · Tampa, FL, US

    As the Director, Strategic Outcomes my goal is to ensure the success and satisfaction of our largest and high-value customers. I work directly with the leaders of the customer success, support, product, engineering, and executive teams of our organization to drive desired outcomes. In my role, I build and execute comprehensive strategies to minimize revenue churn and enhance the overall customer experience.

Education

  • University of South Florida

    Bachelor of Science (BS), Management Information Systems with minor in International Studies

    1989 — 1993

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