Maggie Chen
Senior Ux Designer @Sovos
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WORK HISTORY
Senior Ux Designer @Sovos
Simplify complex B2B systems into human- centric experiences- Lead Designer at Sovos first Sovos AI-powered data and analytics platform: Sovos Intelligence. Driving AI-powered experience in SAF-T- Lead alignment session with cross-functional stakeholders crossEMEA with engaging protot ypes and stor y telling skills to pitch designand gain insights from their exper tise. Synchronize the productroadmap, feature priorit y, and design backlog- Utilize FigJam, Dovetail, and Miro to create user research plan, conductinter view with clients, and analysis qualitative data. Utilize Pendo.io totrack user activities, create and configure click through & guides, andgather feedback by quantitative data such as use path/funnel- Work closely with developers during the sprint, leading design conceptdemonstrations, technical constraints discussions, and design qualit yassurance- Collaborate with content strategists and technical writers regardingdesign updates to prioritize content reviews and tech docs.
EDUCATION
South China Agricultural University
Bachelor of Engineering - BE, Architecture
University of St Andrews
Master of Science - MSc, Human Computer Interaction
ABOUT MAGGIE CHEN
UX designer with architecture and HCI background. Working in the B2B industry.My skill set:UX UI / Product DesignHuman-Centred DesignUser ResearchWireframingPrototypingStoryboardingPersonaUsability testingData VisualizationCompetitive AnalysisCognitive WalkthroughHeuristic EvaluationService BlueprintUser Journey MapCulture ProbeStakeholder MapHTMLCSSJavaScriptD3.js
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