Maggi Durkan

About Maggi Durkan

I’m a motivated Business Administration major with a minor in Economics at High Point University, passionate about understanding how markets, data, and consumer behavior shape business strategy. With hands-on experience in retail, customer service, and leadership roles, I’ve developed strong skills in communication, organization, and critical thinking.As a Peer Mentor and Student Government Senator, I thrive in collaborative environments where I can connect with others, lead initiatives, and make an impact within my community. I love exploring both the creative and analytical sides of business—whether it’s identifying trends, improving operations, or finding innovative ways to enhance the customer experience.I’m eager to continue learning, gaining real-world experience, and discovering where my strengths and passions can make the biggest impact in the business world.

Experience

1. Call Center Representative

   High Point University

   Sep 2024 — Present · High Point, NC, US

   My responsibilities include answering and directing calls, providing information to prospective students, alumni, and parents, and handling inquiries with professionalism and courtesy. I may also assist with outreach campaigns, such as updating contact information, sharing university updates, and supporting enrollment efforts. These roles help me develop strong communication, organizational, and problem-solving skills.

Education

• High Point University

  B.S.B.A., Business Administration and Management, General, Minor in Economics and Sales