Maggee Renn

Experience

1. Customer Solutions Specialist

   Cri San Francisco

   Jun 2022 — Present · San Francisco, CA, US

   I serve as the Customer Service Specialist for the Wells Fargo Team at CRI. I work with various Vendors and Install Partners to ensure furniture is arriving on time and correctly. In this role, I oversee the project in the last mile. I work with a variety of people in this role. I work with the team to ensure Installations are communicated internally and we have everything we need. I work closely with Project Managers to ensure projects are running smoothly. I also assist them with any task they may need including Warranty Requests, Invoicing, Order Entry. I also work with Vendors to ensure product will be shipped on time for install. I then, work with Install Partners to ensure the project has been received at the warehouse. I also work with them during delivery to site. A majority of my day is spent tracking furniture location and ensuring all product is there for the installs. I spend my time reaching out to Vendors, reaching out to Install Partners, updating excel, and working with Project Managers. This role requires a lot of organization and attention to detail as we have a high volume of projects at the same time. This role also needs high communication to ensure everything is running properly.

Education

• University of Minnesota

  Bachelor of Fine Arts - BFA, Graphic Design, Minor Learning Technologies