Maged Safwat

Senior System Administrator M365 @Crossworkers

Handled Microsoft 365 administration, including Exchange, Teams, Security, and manage licenses, to ensure smooth collaboration and secure communication within the organization.\\\\nLed the desktop and helpdesk support team, ensuring prompt resolution of application, workstation, and equipment issues with minimal disruptions.\\\\nManaged user accounts, assets, and network security permissions, strictly adhering to established security policies.\\\\nAdministered and maintained the SonicWALL firewall to ensure network security and optimal performance.\\\\nImplemented ESET Endpoint Security to safeguard computers, including remote machines, ensuring comprehensive protection against potential threats.\\\\nImplemented Veeam Office 365 backup solutions to safeguard critical data and ensure data availability.\\\\nServed as a VMware ESXi administrator, managing and maintaining virtualization infrastructure for efficient operations.\\\\nProvided comprehensive documentation and technical specifications to the IT staff for effective infrastructure planning and seamless upgrades.\\\\nConduct onboarding for new employees.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n