Maged Gerges

About Maged Gerges

Experienced Service Manager with a demonstrated history of working in the higher education industry. Skilled in Nonprofit Organizations, Operations Management, Microsoft Word, Cooking, and Public Speaking. Strong support professional with a Master of Science (M.S.) focused in Leadership and Organizational Studies from University College - Azusa Pacific University.

Experience

1. University Services Manager

   Azusa Pacific University

   Apr 2012 — Present · CA, US

   8 years professional experience as a Dining Manager.10 years of experience in managing large events.12 years’ experience in scheduling workforce with for multiple and varying shifts each work period.• Direct and coordinate food or beverage preparation• Monitor worker performance• Cook meals and Plan menus• Investigate customer complaints• Maintain production and work records• Price items on the menu• Determine food and beverage costs• Modify work procedures to meet deadlines• Scheduling duty roasters• Direct and coordinate activities of staffs• Estimate materials and staff requirements• Using oral and written communication techniques • Inspect facilities or equipment for regulatory compliance• Oversee work progress and verify safety to meet the standards• Maintaining stock Requisitions, material supplies and equipment• Assist staffs in Hotel operation and resolve work problemsKnowledgeable in general PA systems, LCD computer/video projectors and computer equipment.Experience in principles and practices of emergency management, ensure fire and life safety systems are returned to full operating conditions.Ability to use Event Management Software.

Education

• Al-Mataria College

  Associate's degree, Industrial Engineering

  1990 — 1992

• Azusa Pacific University

  BA Organizational Leadership, Bachelor of Science in Leadership and Organizational Studies

  2012 — 2016

• University College - Azusa Pacific University

  MA Organizational Leadership, Master of Science in Leadership and Organizational Studies

  2016 — 2018

Skills

• Community Outreach
• Microsoft Office
• Nonprofits
• Public Speaking
• Event Planning
• Powerpoint
• Microsoft Excel
• Cooking
• Culinary Skills
• Customer Service
• Research
• Leadership
• Social Media
• Fine Dining
• Management
• Higher Education
• Microsoft Powerpoint
• Microsoft Word
• Operations Management
• Teaching