Michael Geans

Role
Deskside Support Engineer - Assigned to the Macarthur Foundation (Hybrid) at Mindtree
Location
Chicago, IL, US
LinkedIn followers
500 followers

About Michael Geans

I have worked in Corporate Tech services as a deskside technician for over a decade…

Experience

  1. Deskside Support Engineer - Assigned to the Macarthur Foundation (Hybrid)

    Mindtree

    Feb 2022 — Present

    Primary provider of deskside support for a few hundred users in the client\'s HQ in Downtown Chicago. · Deploy PCs using Intune, Macs using Jamf, and mobile devices using Intune MDM. · Escalate issues to or follow instructions from off-site System Administrators to solve issues with infrastructure in our local data center. · Helped roll out a Microsoft Teams/Polycom Deskphone solution as part of the back-to-office push. · Currently helping with a Mac/Windows refresh of the entire staff. · Recently completed a refresh of Lenovo laptops for a third of the company.

Skills

  • Sccm
  • Troubleshooting
  • Join.me
  • Microsoft Exchange
  • Windows 7
  • Linux
  • Mac Os
  • Vpn
  • Help Desk Support
  • Crashplan Pro E
  • Citrix
  • Windows Xp
  • Cisco Technologies
  • Centos Os
  • Software Documentation
  • Active Directory

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Michael Geans — Deskside Support Engineer - Assigned to the Macarthur Foundation (Hybrid) at Mindtree in Chicago, IL, US | Unifers