Magdalen Lucci

About Magdalen Lucci

Detail-oriented and results-driven supply chain professional with 15 years of experience in demand planning, inventory management, and operations across consumer goods, retail, and micromobility industries. Proven track record of optimizing inventory performance, driving cross-functional initiatives, and implementing process improvements to support business objectives. Skilled in forecasting, S & OP processes, ERP systems (Oracle), and data analysis. Collaborative team player with a strong ability to align stakeholders and enhance operational efficiency.

Experience

1. Demand Planning Manager

   Lyft Urban Solutions

   Jan 2022 — Present · Pittsburgh, PA, US

   Own demand forecasts for micromobility spare parts and assets, managing 1,500+ SKUs across bikes, scooters, and stations to optimize inventory performance and service levels. Developed scalable forecasting models and templates to improve forecast accuracy, leveraging historical builds, market consumption trends, and product mapping. Trained Operations, Engineering, and Inventory teams on standardized forecasting processes. Built and lead the S & OP process from inception, managing the deliverables calendar, organizing cross-functional inputs, and facilitating monthly executive reviews. Lead demand review meetings with Operations and Supply Chain to assess demand risks, align on forecast adjustments, and drive time-sensitive decisions outside of the S & OP cycle. Designed call date calendars to identify key forecast and purchase order deadlines, enabling on-time deliveries and mitigating supply risks. Established inventory KPIs and in-stock analysis tools, driving a 23% improvement in total in-stock rates across key product categories and optimizing spare parts fulfillment across 11 city markets. Developed and maintain a comprehensive Inventory Health Report to provide cross-functional partners with real-time visibility into stock levels, pacing, and aged inventory risks. Created and implemented a process to assess, dispose of, and prevent obsolete inventory, partnering with Engineering and Maintenance Operations to streamline SKU setup and exit processes. Continuously monitor forecast accuracy and consumption variances, making proactive adjustments to align inventory levels with demand trends. Key contributor in Oracle ERP implementation, providing demand planning expertise and supporting system transition.

Education

• Middlebury College

  Arabic

  2010 — 2010

• Penn State University

  BS, Marketing, International Studies, Arabic

  2006 — 2011

• Charles University

  Economics of the European Union, Modern Art

  2009 — 2009