Matt Funk

About Matt Funk

Specialties: Senior IT Leadership and Vision, Acquisition Integrations, Microsoft 365 Architecture, Active Directory / Entra ID, Microsoft System Center Configuration Manager Administration, Virtual Desktop Infrastructure Administration, Application packaging, Microsoft 365 Certified: Administrator Expert, Apple Certified Support Professional, Apple Certified Technical Coordinator, and Apple Certified Macintosh Technician

Experience

1. Senior Messaging Architect

   Skyline Technology Solutions

   Sep 2021 — Present

   Support the Microsoft 365 Messaging Environment o Lead the deployment and integration of Microsoft 365 in a multi-cloud, multi-product environmento Integrate and administer Azure AD, Teams, and SharePointo Integrate and administer third-party products to provide security, backup, archive, e-discovery, data loss prevention, voice-to-email, and fax-to-email o Lead technical troubleshooting and resolution efforts for incident responseo Monitor environment health including mail-flow, environment backups, email security including spam and anti-virus, and supporting tool functions, identifying potential problems and areas for improvements and enhancementso Prepare reports and communicate on the status and functionality of the platform and supporting applications to internal and external stakeholderso Act as the technical lead on projects with the team - designing and engineering modifications and providing status reports to stakeholderso Ensure backups, archiving functionality, e-discovery, voice-to-email, and fax-to-email services are functioning properlyo Maintain the integration between Google and Microsoft 365Manage Operational Efficiency o Utilize performance monitoring to identify opportunities, make recommendations, and take action to improve service levelso Actively pursue root cause analysis in the event of system or process failures to determine and implement corrective measures o Develop processes for systematically replicating configurations to a Test environment and to promote changes to productiono Identify enhancements and improvements to user functionalityo Stay abreast of technology advancements, user requirements, and platform improvement opportunities to increase customer valueLead and Manage Agency Migrations o Gather agency and user requirements for management and configuration of the environmento Perform lead engineer duties for mail migrations

Education

• Kutztown University of Pennsylvania

  BA

  1992 — 1996

Skills

• Applescript
• Technical Support
• Disaster Recovery
• Symantec Virtual Composer
• Editing
• Windows
• Management
• Virtualization
• Unix Shell Scripting
• Computer Hardware
• Vendor Management
• System Deployment
• Active Directory
• Windows Server
• Adobe Creative Suite
• Help Desk Support
• Writing
• Os X
• Process Improvement
• Microsoft Office
• System Administration
• Security
• Enterprise Software
• Vmware
• Training
• Vdi
• Mac
• Troubleshooting
• Information Technology
• Networking
• IT Management
• Sccm
• Project Management