Afroz Mohammad

About Afroz Mohammad

With a rich background spanning 19+ years across Software Engineering, Project Management, and Technical Program Management, I\'ve navigated top-tier Enterprise Software Product Development, Services, and Consulting orgs. My career is marked by a fervor for driving innovation, cultivating cross-functional collaboration, and leading high-performing teams to achieve exceptional results.Technical Program Management (TPM): Proficient in overseeing Enterprise Software Product Development for On-Prem and SaaS, I boast a track record of managing multi-cloud deployments on GCP, AWS, and Azure. Adept at ensuring flawless execution of complex projects, meeting critical milestones, and delivering top-notch products. Experience building software products using AI/ML Generative AI / GenAI / Agentic AI solutions along with multiple LLMs.Agile Transformation: Experienced in steering Agile transformations and implementing Scrum, DevOps, and the Scaled Agile Framework (SAFe). I derive satisfaction from coaching and mentoring individuals and teams, fortifying their Agile capabilities, and facilitating the successful adoption of SAFe practices. As an SPC, I actively engage in training, coaching, and consulting on the Scaled Agile Framework (SAFe). Collaborative Leadership: Skilled in collaborating with Product Management, Program Management, Development, and QA teams to align strategic objectives and drive seamless project execution. I thrive in matrix, cross-functional environments with multi-level stakeholders.Release Train Engineer (RTE): Proficient in orchestrating Agile Release Train ceremonies, such as PI Planning, Inspect & Adapt Workshops, and synchronization meetings. My expertise lies in ensuring value delivery, relentless improvement, and fostering a culture of innovation.Lean Approach and System Thinking: I bring a lean approach and system thinking to every aspect of my work, promoting efficiency and continuous improvement throughout the development lifecycle.Certifications and Honors:Certified SAFe 6 Practice Consultant (April-2024)Certified SAFe 6 Release Train Engineer (April-2024)SAFe Agilist 5 (SA)(2015, 2018, 2022) from Scaled Agile FrameworkCertified Scrum Master® (CSM)(May-2013)Certified Scrum Professional® (CSP)(Jun-2016)Certified Scrum Product Owner® (CSPO)(Oct-2017)Certified Scrum Professional® - Product Owner (CSP-PO)(Apr-2018)Certified Scrum Professional® - Scrum Master (CSP–SM)(Apr-2018) from Scrum AllianceLet\'s connect to explore opportunities for growth and impact.

Experience

1. Senior Staff Engineering Program Manager

   ServiceNow

   May 2021 — Present · Hyderabad, IN

   As an Engineering Program Manager, I collaborate with Employee Workflow teams in India and the US, driving a dynamic, ongoing planning process for the Employee Experience product. Proficient in orchestrating program-level ceremonies like Big Room (PI) Planning, Inspect and Adapt (I&A), Retrospectives, and Scrum of Scrums. Responsibilities include crafting comprehensive program strategies, defining milestones, establishing deliverables, and determining success metrics for large, intricate initiatives. Integral to my role is identifying, evaluating, prioritizing, and mitigating risks to ensure program objectives are achieved.🤝 Adept at leading cross-functional teams, fostering collaboration to meet strategic goals. Championing continuous process improvement, I ensure adherence to and enhancement of established protocols. Instilling a culture of innovation, adaptability, and proactive problem-solving, reinforcing a growth-oriented mindset within the team. Possessing a solid grasp and practical experience of agile principles and frameworks, I offer, create, support, and augment effective solutions. I coach teams to maintain relevant performance metrics, promoting continuous improvement and providing management with a transparent view of delivery status and success. Contributed to the NOW Assist for Search release in Sep-23 for Generative AI (GenAI) Capability.

Education

• Visvesvaraya Technological University

  Bachelor of Engineering (B.E.), Electronics and Communication Engineering

  2002

Skills

• Jira Admin
• Sdlc
• Communication Skills
• Jira Administration
• Software Estimation
• Agile Methodologies
• Test Management
• Integration
• Manual Testing
• Fortify
• Sprint Planning
• Core Java
• Testing
• Acceptance Criteria
• Agile Project Management
• Ecm
• Test Cases
• Functional Testing
• Software Quality Assurance
• Test Execution
• Content Management
• Databases
• Agile Testing
• Project Management
• Test Automation
• Test Planning
• Selenium
• Unix
• Test Strategy
• Tomcat
• Sql
• System Testing
• Scrum
• Quality Center
• User Acceptance Testing
• Microsoft Office
• Oracle
• Requirements Analysis
• Jira
• Cloud Computing