Robert Mafeni
Account Manager @Kaseya
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WORK HISTORY
Account Manager @Kaseya
Reading, GB
Account Manager at an industry-leading software vendor, helping MSP partners grow by aligning solutions with their business goals, building lasting relationships, and uncovering opportunities that drive mutual success.• Acted as the main partner contact, building strong relationships through proactive communication, understanding partners’ evolving needs and business goals.• Oversaw a portfolio of 30 accounts worth ~$1.5M ARR, ensuring consistent customer satisfaction and retention.• Drove revenue growth by spotting expansion opportunities within existing accounts and positioning additional features/services that supported client success.• Partnered with MSPs to shape go-to-market strategies for new product launches, bridging client insight with execution.
EDUCATION
Le Wagon
Computer Software Engineering
Northeastern University
Bachelor's Degree, Business Administration and Management, General
SKILLS
ABOUT ROBERT MAFENI
Business minded and technology oriented
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