Muzzy
COO at American Immersion Theater
- Role
- Chief Operations Officer at American Immersion Theater
- Location
- Grand Rapids, MI, US
- LinkedIn followers
- 500 followers
About Muzzy
As an executive leader, my personal objective is to inspire employee growth, innovate…
Experience
Chief Operations Officer
Sep 2013 — Present · Grand Rapids, MI, US
COO Key Responsibility Areas: Business ExpansionLeadership CoachingOrganization OptimizationPerformance, 20••••21:Grew 15 business locations to 26 locations, nationwideIncreased overall production capacity by 58%Increased Sales Profit 19%Decreased turn-over by 32%Designed, directed, and successfully launched a 1M+ proprietary CRM platform Pivoted to a virtual platform during pandemic operations, reducing loss by 40%Directly overseeing a team of 75 employees.
Education
HarvardX
Certification
College of Information Studies (UMD iSchool), University of Maryland
Core Curriculum MicroMasters
Grand Valley State University
Bachelor’s Degree
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