Eric Williams
MBA graduate Queens U of Charlotte Summer 2018
- Role
- Library Aide Assistant at Charlotte Mecklenburg Library
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Eric Williams
Talented and motivated young professional interested in advertising and brand building…
Experience
Library Aide Assistant
May 2012 — Present · Charlotte, NC, US
Use communication skills and other interpersonal skills to deliver excellent customer service and enhance visitors\' experience. Help maintain the inflow and outflow of a diverse collection of materials between customers and branches. Team InitiativesWSOC-TV 64U Books for Kids The Charlotte Mecklenburg Library partnered with WSOC-TV for the 2nd annual 64U Books for Kids book drive. I assisted Marketing and Communications of the Library with social media efforts for the book drive by reaching out to local celebrities and public figures of the city of Charlotte and other Charlotte Mecklenburg County areas to request contributions for the M&C\'s social media campaign. Digital Branch Initiative: User Experience sub-teamGoal:\"In order to expand our reach and engagement with customers, the Charlotte Mecklenburg Library would like to develop a virtual location that can provide the same level of service to customers as a brick and mortar branch, without requiring customers to physically visit a building.\"Email Communication TeamGoal:\"To determine best practices and processes for emailing Charlotte Mecklenburg Library customers about programs, services and account information.\"
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