Maduraanthagan Madu Sri Sriskantharajah
Strategic BPO/KPO Leader | 15+ Years of Excellence in Ops, People & Process
- Role
- Project Manager - Fact Ops at Station-S
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Maduraanthagan Madu Sri Sriskantharajah
With over 15 years of dynamic experience across BPO and KPO sectors, I have cultivated a versatile skill set that spans across multiple domains including Medical Billing (Denial Management), Mortgage Underwriting, creative solutions, catalog management, content research, project/product management, and people management.My career has been driven by a passion for problem-solving and optimizing processes, ensuring quality delivery across diverse teams and projects. Whether it\'s managing end-to-end project lifecycles, streamlining complex workflows, or leading teams toward success, I thrive in fast-paced environments that demand innovation and adaptability.I am passionate about building strong relationships and fostering collaborative environments, with a firm belief in the power of people to drive business success. My leadership experience, combined with a strong foundation in data-driven decision-making and process optimization, enables me to consistently deliver impactful results.Looking forward to leveraging my experience to continue contributing to transformational business strategies and operational excellence.
Experience
Project Manager - Fact Ops
Feb 2025 — Present
Education
Leo Matriculation Higher Secondary School
Bachelor of Commerce - BCom, E-Commerce
1996 — 2006
St thomas college of arts and science
Bachelor of Commerce (B.Com.), Business/Commerce, General
2006 — 2009
Skills
- Bpo
- Customer Relationship Management (Crm)
- Service Delivery
- Business Analysis
- Social Media
- Operations Management
- Social Media Marketing
- Online Gaming
- Marketing
- Customer Service
- Business Process Outsourcing (Bpo)
- Marketing Strategy
- Account Management
- Mis
- Gaming
- Process Improvement
- Insurance
- Vendor Management
- Call Centers
- Team Leadership
- Social Networking
- Business Process Improvement
- Performance Management
- Crm
- Team Management
- Marketing Communications
- Management
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