Mads E.

About Mads E.

Hi—I’m Mads, and I believe serious work doesn’t require losing your humanity—or your sense of humor.I specialize in delivery, where I turn ambitious strategies into scalable, soul-filled systems—structured enough to work, flexible enough to breathe. I thrive where clarity meets chaos, documentation is a love language, and a sarcastic meme can land harder than a powerpoint. What lights me up:• Human-centered leadership—mentorship with memes, curiosity-led conflict navigation, influence without authority• Sustainable systems—build what scales, document what matters, leave room for nuance• Intentional AI: experimenting with tools that save time, not replace thought• Real work-life integration—because life lessons shape how we build and leadAlso: I love trivia, rely on spell-check like it’s my sidekick, and once built an onboarding system entirely in Google Suite powered by sheer stubbornness.Let’s connect if you want to lead with heart, build with brains, or wrangle chaos without losing your sparkle.

Experience

1. Director, Program Operations Global Scheduling & Workshop Strategy

   General Assembly

   Oct 2025 — Present

   I lead the global scheduling and workshop strategy that powers how learners experience General Assembly — from their very first workshop to their full learning pathway. I own the systems, processes, and cross-functional alignment that keep 100+ global cohorts running smoothly across time zones, markets, and formats.I also shape GA’s global workshop portfolio — building the roadmap, pricing models, and experimentation frameworks for short-form, AI-era learning experiences that spark curiosity and feed into deeper skill pathways.At its core, my role is about making the complex feel seamless — turning scheduling into strategy, and operations into opportunity.

Education

• Boise State University

  General Studies

  2013 — 2015

• University of Washington Tacoma

  Bachelor of Arts (BA), Art, Media, and Culture - Emphasis in Film and Media

  2015 — 2017