Madison Whittington
AdTech | Media Strategy | Building Strong Partnerships | Client Advocate | B2C & B2B Advertising | Account Manager @ StackAdapt
- Role
- Account Manager at StackAdapt
- Location
- Vancouver, WA, US
- LinkedIn followers
- 500 followers
About Madison Whittington
I believe authenticity is the foundation of every great relationship. Where I Thrive: At the intersection of people and data.i.e. Customer experience, account management, engagement, analytics, process improvement, and growth strategies. I\'m Passionate About: Customer success Data storytelling Team development & leadership Turning feedback into actionable improvements that drive scalable, repeatable success Streamlining & automating processes Collaborating to create seamless customer experiences Most Importantly: I believe in showing up authentically, building meaningful relationships, and helping businesses and people grow in ways that last.__ Some Proud Moments: Doubled client engagement in 3 months by revamping service standards, increasing touch points, and coaching teams on data storytelling. Simultaneously cut customer onboarding time by 33% and boosted renewals by 10%, shifting client conversations toward long-term success. Used data storytelling to showcase value, identifying upsell opportunities and increasing retention by 19%+.🤝 Built high-impact relationships, expanding accounts across business units and securing long-term partnerships—leading to continued engagement even as clients transitioned to new organizations. Turned candid client feedback into strategic wins and strengthened sales partnerships, driving a 76% revenue increase. Slashed reporting time by 50% per week through automation, nearly eliminating manual data pulls. Achieved a 90%+ team-wide retention rate after redesigning onboarding, business reviews, and renewal strategies. Developed a strengths-focused leadership style, encouraging teams to own their expertise and build long-term career success. Personalized every interaction and approach, delivering individualized solutions that drove real impact— because one-size-fits-none.
Experience
Account Manager
Mar 2025 — Present · Portland, OR, US
Education
The University of Texas at Austin
Bachelor of Arts - BA
Skills
- Squarespace
- Photography
- Press Releases
- Digital Media
- Google Adwords
- Time Management
- Integrated Marketing
- Creative Writing
- Research
- Leadership
- Microsoft Office
- Poetry
- Resource Management
- Newsletters
- Lightroom
- Content Creation
- Digital Marketing
- Written Communication
- Copy Editing
- Marketing
- Public Speaking
- Copywriting
- Strategic Planning
- Writing
- Communication
- Google Analytics
- Photoshop
- Mentoring
- Blogging Software
- Social Media
- Indesign
- Adobe Photoshop
- Search Engine Optimization (SEO)
- Adobe Creative Suite
- Media Relations
- Social Networking
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