Madison Toft

Experience

1. Senior Legal Project Manager

   Perkins Coie

   Jun 2019 — Present

   Project Management • Project manage multi-million dollar client portfolios deploying legal operations solutions. • Solutions include but are not limited to- Streamline matter intake to optimize data collection and billing accuracy- Process map key communications, billing practices and service delivery to improve efficiency- Generate pricing proposals and execute negotiations- Resource planning and management with an eye towards improving profitability- Create and present client QBRs- Build data informed legal matter budgets for matters ranging from $50K to $10M (litigation and transactional), and - Document and knowledge management. LPM Program Operations • Secondments management (built multi-department process for tracking, pricing, approving and managing 75+ annual secondments) • Industry analysis and thought leadership (via industry association participation) • Technology implementation • Service delivery innovation Professional Development and Training • Develop and implement multi-track, multi level training programs for firm staff. Trainings include: Excel 101 and 201, 6 month legal operations training for firm operations staff, and engagement level onboarding for multi-million dollar client portfolios. • Develop and deliver 1-3 continuing legal education (CLE) training sessions for firm attorneys and industry associations covering business of law topics (see publications section)*Transitioned to freelance during my time with the Atlanta Humane Society