Madison Leopard
Lead Salesforce Consultant @Astound Digital
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WORK HISTORY
Lead Salesforce Consultant @Astound Digital
Spartanburg, SC, US
EDUCATION
Clemson University
Bachelor's degree, Management Information Systems, General
Clemson University
Bachelor of Science in Management, Concentration in Management Information Systems, Management Information Systems
ABOUT MADISON LEOPARD
As a Senior Delivery Consultant at Cadalys, Inc, I specialize in implementing Salesforce-based ITSM solutions which support effective Service Management processes. My role leverages my expertise in Salesforce configuration and implementation, particularly with Service Cloud and ITIL best practices, to deliver business value through CRM and ITSM tools. Through my time as a consultant at Capgemini, most of my project work centering around Service Cloud and Field Service. I was primarily in a Functional Analyst role on a global field service implementation, combining my skills as a business analyst with my expertise in Salesforce solutioning and configuration. I also have a passion for training new talent that come into the Salesforce-sphere and getting them started in their professional careers.
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