Madison Francis
The City College of New York| Majoring in Advertising and Public Relations| Minor: Journalism| Open to internships|
- Role
- Host at Del Frisco's Double Eagle
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Madison Francis
Hello! I am a senior studying Advertising and Public Relations at The City College of New York. I am currently looking for internships in the Ad/PR industry. I am open to opportunities and connecting!
Experience
Host
Oct 2025 — Present · New York, NY, US
Served as the first and last point of contact, setting the mood for diners to deliver an experience that aligned with Del Frisco’s brand. • Managed guest check-in process through OpenTable while coordinating with managers and fellow host team to maintain an efficient guest flow and ensure operations ran smoothly.• Acted as a reservationist, conducting proactive outreach to guests, confirming bookings, communicating guidelines, expressing appreciation, strengthening relationships with diners, and gathering feedback to enhance service quality.• Escorted guests to tables while communicating restaurant features and specials.• Accommodated seating change requests while balancing guest satisfaction and operational efficiency.
Education
The City College of New York
Advertising and Public Relations
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