Madison Zylka

Leasing Specialist @Harbor Village Apartments

Richmond, VA, US

As a Leasing Consultant, I play a crucial role in enhancing the tenant experience and managing property operations. My responsibilities include assisting current tenants by addressing their concerns and inquiries, as well as arranging lease terms for new tenants and negotiating lease renewals. I efficiently process rental applications to determine eligibility and conduct property tours for prospective tenants. Additionally, I collect security deposits and rent, maintaining accurate records of all transactions and interactions. I handle tenant complaints and collaborate with maintenance staff to resolve issues promptly. To attract new tenants, I advertise properties through various channels and develop effective marketing strategies. Furthermore, I serve as a key communicator between tenants and the company, ensuring that complex lease documents are easily understood.

Virginia Commonwealth University- College of Humanities and Sciences

Bachelor's degree