Madison S.
World Class IT Professional | Aspiring Network Security Engineer | Microsoft and Linux Certified | Social Butterfly
- Role
- Information Technology Support Specialist at Edge Communications
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Madison S.
Career Objective: As a first-generation college graduate and a Black woman in…
Experience
Information Technology Support Specialist
Apr 2023 — Present
Provide Level 1 and 2 technical support to address user issues and concerns.•Configuration of Virtual Private Networks (VPNs)•Identify and remediate potential threats•Manage Azure, Exchange, Office365, and Active Directory•Provide both physical and remote support for Windows OS and servers.•Manage PMX, PBX, POS, and Key Card systems
Education
MyComputerCareer
Technical Diploma, Information Technology
2019 — 2020
Dallas College
Associate's degree, Cybersecurity
2023 — 2025
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