Madison King

About Madison King

Passionate Product Manager | Innovating User Experiences through TechnologyAs a results-driven Product Manager at JPMorgan Chase, I thrive on delivering innovative digital solutions that enhance both internal and external user experiences. With a strong background in translating customer needs into actionable product roadmaps, I excel in collaborating with cross-functional teams to achieve successful outcomes that align with business objectives.In my current role, I lead the development and execution of product roadmaps for internal sales tools, significantly improving the onboarding experience for clients and reducing account opening time by 85%. My approach combines rigorous user research and usability testing to ensure our solutions not only meet the needs of sales associates but also support our clients and middle office partners effectively.Previously, as an Associate Product Manager, I played a key role in defining product features and gathering stakeholder requirements, while also contributing to the development of machine learning algorithms that drive efficiency and innovation. My analytical skills and technical acumen empower me to navigate complex challenges, making data-driven decisions that foster growth and improve experiences.I am passionate about leveraging technology to create impactful solutions, and I actively engage with senior leadership to align on strategic visions. My commitment to mentorship and community involvement reflects my belief in collaborative success, both within teams and in the broader business landscape.Let’s connect and explore how we can drive innovation together!

Experience

1. Product Manager Associate - Senior Associate

   JPMorganChase

   Jul 2023 — Present · New York, NY, US

   Lead the launch of a digitized client onboarding experience, reducing account opening time by 85% through automation and elimination of manual touchpoints- Lead design, execution, and testing of an application that automates sales touchpoints, eliminates manual data entry, streamlines decision making, and improves handoffs between cross-functional teams- Partner with engineering, design, and business stakeholders to define, prioritize, and implement features that align with user needs and business objectives- Conduct user research and usability testing to understand sales, client, and middle-office needs to inform product decisions- Present product updates and strategic recommendations to senior leadership, ensuring alignment on vision, execution, and measurable success metrics- Leading onboarding of new team members by providing training, resources, and mentorship to accelerate ramp-up and ensure seamless integration with the team

Education

• University of North Carolina at Wilmington

  Bachelor's degree

  2017 — 2021