Madison Pellicer

AVP of Credit Union Operations @JM Family Enterprises, Inc.

Jacksonville, FL, US

Inspire supervisors and member-facing associates to work together to enhance operational efficiency and drive results while upholding the organization\'s core values, which support the delivery of exceptional member experiences.• Collaborate with the Lending and Compliance departments to implement associate training programs designed to educate associates on back-office practices to drive business growth and increase quality assurance.• Organize and facilitate networking event sessions in all locations (FL, GA, AL, MO) to provide ongoing education to associates and members and development for staff, enhancing their skills and knowledge.• Develop a comprehensive onboarding program for new associates, ensuring a smooth transition and quick integration into the credit union.• Engage in campus volunteer events, promoting the credit union\'s values and strengthening associate relationships.