Madison Murray
Front Desk Operations Lead at Kessler Plastic Surgery
- Role
- Front Desk Operations Lead at Kessler Plastic Surgery
- Location
- Newport Beach, CA, US
- LinkedIn followers
- 500 followers
Experience
Front Desk Operations Lead
Mar 2026 — Present · Corona del Mar, CA, US
Facilitate and coordinate surgery paperwork with surgery centers- Provide exceptional front-office experience for patients, including greeting, check-in/out, phone management, and scheduling- Build strong patient relationships through attentive service, professionalism, and personalized care- Educate patients about available procedures, aesthetic services, skincare, and hormone replacement therapy- Conduct treatment coordination, including presenting pricing, treatment plans, and financing options- Drive revenue through effective patient follow-up, cross-selling, and upselling appropriate services- Manage consultation flow, maintain organized patient records, and support providers with daily operations.
Education
California State University, Long Beach
Medical/Clinical Assistant
University of Arizona
Bachelor of Science - BS, Public Health
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