Madison
Highly adaptable and goal-driven young professional. Broad and unique understanding in strategic communication and social media marketing.
- Role
- Member Services Representative at Planet Fitness
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Madison
Motivated communications professional with a Bachelor’s degree in Communication…
Experience
Member Services Representative
Jun 2023 — Present · North Huntingdon, PA, US
Greet all members, guests, and potential members in a warm and friendly manner, creating a welcoming environment- Answer phones professionally and assist callers with inquiries about memberships, services, and policies- Handle member check-ins, registrations, account updates, and membership cancellations- Provide exceptional customer service to address member concerns, resolve issues, and promote member satisfaction- Assist in maintaining the cleanliness of the club, including the front desk, lobby, and common areas- Collaborate with team members and management to ensure smooth daily operations- Participate in regular staff meetings and training sessions to stay updated on company policies and procedures.
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