Madison Christiana
Merck Vaccine Customer Representative | 1st Lieutenant in US Army NG | MBA Candidate
- Role
- Senior Vaccine Customer Representative at Merck
- Location
- Charleston, SC, US
- LinkedIn followers
- 500 followers
About Madison Christiana
As a Vaccine Customer Representative at Merck, I partner with health care providers and organizations to deliver quality vaccines and services. I leverage my communication, interpersonal, and presentation skills to build strong relationships, educate customers, and drive sales performance. I also collaborate with cross-functional teams to ensure customer satisfaction and compliance with Merck\'s policies and standards.In addition, I serve as a Brigade Medical Supplies & Logistics Officer and a Platoon Leader in the North Carolina Army National Guard, where I manage all medical supplies and distribution for the brigade. I apply my knowledge and skills in organizational operations, resource management, administration, and coaching to ensure the readiness and effectiveness of the medical service. I also advise on medical property management and accountability procedures. As a former President of a 200+ individual organization and an ROTC graduate, I have developed an agile skillset, critical thinking skills, team collaboration, and strong communication skills. I am an avid learner, trustworthy, and dependable, and I am motivated by the values of service, leadership, and excellence.
Experience
Senior Vaccine Customer Representative
Jan 2025 — Present · Charleston, SC, US
Develop and execute strategic territory plans to achieve sales targets and enhance market share for our vaccine products.Engage with healthcare providers, clinics, and hospitals to educate them on the importance of vaccination and the benefits of Merck vaccines. Provide exceptional customer service and support, addressing any inquiries regarding our products.Collaborate with cross-functional teams, including marketing and medical affairs, to ensure alignment and support for promotional efforts.Conduct presentations and training sessions for healthcare professionals to promote vaccine awareness and adoption.
Education
University of Rhode Island
Epidemiology, Public Health
2019 — 2023
The Citadel
Master of Business Administration - MBA, Business Administration and Management, General
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