Madison Baker

About Madison Baker

Account focused operations and client enablement professional with experience managing…

Experience

1. Office Manager

   FastLap Group

   Apr 2025 — Present · Fort Mill, SC, US

   Manages RAMP expense platform, including company card issuance, receipt capture, policy updates, and employee reimbursement processing • Performs accurate data entry and maintains organized documentation using Microsoft Excel, Google Workspace, and SharePoint • Coordinates internal communication and liaises with external vendors through Microsoft Outlook, Teams, and ClickUp • Tracks and manages IT assets and inventory to support organizational efficiency • Assigns and monitors employee access badges, ensuring physical security compliance • Manages vendor relationships and facilities operations, including liaison with LSE and building management • Supports finance team by tracking accounts receivable and processing check scans • Oversees office supply inventory and procurement to maintain daily operations • Greets and assists guests, clients, and visitors, ensuring a professional front desk experience • Plans and coordinates internal events, team lunches, board meetings and company gatherings • Provides executive support through travel scheduling and corporate housing management • Processes customer refunds and resolves issues promptly to maintain satisfaction • Delivers comprehensive administrative support including mail distribution, meeting coordination, and office management • Maintains an organized and functional office environment, ensuring equipment is operational and space is tidy

Education

• University of South Carolina

  Bachelor of Business Administration - BBA, Double Major: Business Marketing & Management

  2011 — 2015

• University of Newcastle

  Business, Management, Marketing, and Related Support Services

  2014 — 2014

Skills

• Online Advertising
• HR Strategy
• Event Planning
• Human Resource Planning
• Management
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Sales
• Leadership
• HR Management
• Time Management
• Human Resources
• HR Software
• Customer Service
• Marketing
• Team Management
• Public Speaking
• Social Media
• Online Marketing
• Advertising