Madi Mukash
Manager by Training | Aspiring Data Analyst
- Role
- Customer Support Specialist at Maximus
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Madi Mukash
I am a data analytics professional with experience in payments operations, financial…
Experience
Customer Support Specialist
Sep 2023 — Present · New York City, NY, US
Maintain accurate client data across multiple systems in compliance with HIPAA standards• Assess eligibility for Medicaid, Essential Plan, Child Health Plus, and APTC programs• Collaborate with insurers and internal teams to ensure consistent data and workflow accuracy• Conduct root-cause analysis of discrepancies and support regulatory reporting• Train new staff, document procedures, and assist clients bilingually (English/Russian)
Education
Kazakh State Academy of Management
Bachelor of Arts (B.A.)
Skills
- Strategic Planning
- Dispute Resolution
- English
- Management Consulting
- Scholarships Consulting
- Strategy
- Negotiation
- English Writing
- Payment Technologies
- Educational Research
- Business Strategy
- Analysis
- Management
- Card Risk Management
- Career Path Planning
- Business Planning
- Application to the Universities
- Project Planning
- Economics
- Career Counseling
- Public Speaking
- Research
- Risk Management
- Essay Writing
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