Madhusudan Reddy
Automation and AI capability leader | Experience in Delivering E2E BFSI Automation Journeys | Helping Banking Operations Achieve Operational Excellence and Growth | Project Management Professional
- Role
- Head of Digital Operations Centre at HSBC
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Madhusudan Reddy
A result oriented professional with experience in strategic planning & management, IT consultancy, Project Management & delivery, IT Operations, infrastructure development, team management and Digital Operations- Strong analytical, problem solving and organizational abilities and experience in building positive relationships and partnership with the business area & operations to deliver end-to-end IT solutions- IT Captive start-ups in Hyderabad & Gurgaon- Skilled in handling large workforces, maintaining peaceful & amicable work environment in the organisation, and initiating measures for the benefit of the employees in the organisation-An effective communicator with good interpersonal skills & expertise in development of subordinates.
Experience
Head of Digital Operations Centre
Sep 2018 — Present · Hyderabad, IN
Forefront of delivering projects that identify, design and implement process robotics solutions across consumer operations, wholesale operations, KYC, Global Tax Utility etc- Works with business stakeholders to oversee and identify process robotics opportunities- Accountable for the quality of solution, documentation and adherence to the regulatory compliance and Information risk teams- Lead multiple delivery teams to assist E2E delivery of automation Projects- Lead client-facing discussions and interfacing with Client Business, IT and Architecture teams - Work with regional Digital Operations Centers spanning across 4 countries
Education
Kendriya Vidyalaya
Senior Secondary School
Skills
- Risk Management
- Team Management
- IT Service Management
- Project Portfolio Management
- Bpo
- Information Technology
- IT Management
- Project Management
- Business Process
- Requirements Analysis
- Governance
- Management
- Transition Management
- Infrastructure
- Vendor Management
- Consulting
- Security
- Sdlc
- Stakeholder Management
- Data Center
- IT Strategy
- Service Delivery
- Business Analysis
- Crm
- Itil
- Sharepoint
- Program Management
- Analysis
- IT Operations
- Pmo
- Pmp
- Outsourcing
- Project Planning
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