Madhusudan Rao P

Delivery Leader- Testing Factory Services @Novartis

Hyderabad, IN

Contribute to all aspects of planning, design, development and delivery of SystemSolutions for a specific business or technology area, in alignment with design andArchitectural standards and business requirements. Capture, qualify and help prioritize newIT demand and ensure IT services provided to business are meeting service quality standardsas per agreed SLAs-Represent IT to the business or IT groups receiving services, ensuring that expectationsfor IT services are met-Identify and qualify new demand with overall responsibility for steering proposals throughthe early phases of approval; participate in establishment of budgets and investmentproposals and obtain sponsorship and funding-Ensure the introduction of new / modified services happens in a planned, controlled andtimely manner to minimize disruption and maximize benefit-Create the detailed IT solution/service design, based on functional specifications, tomeet quality and performance requirements and technical constraints-Develop, build, configure, customize and unit test solutions based on the functional andtechnical specifications to meet quality and performance requirements-Hold end-to-end accountability for business processes, integrate services horizontallyacross organizational units, and manage interfaces between Service Delivery projects.

Bangalore University

Engineer's Degree, Electronics