Madhu Smita

Customer Success Manager @ Freshworks | Customer Retention, Engagement & Advocacy | $250K+ ARR | 127% Retention Rate | SaaS | CX & ITSM

Role
Customer Success Specialist at Freshworks
Location
Chennai, TN, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Madhu Smita

With an overall work experience of 5 years, I specialise in driving the adoption of a…

Experience

  1. Customer Success Specialist

    Freshworks

    Jul 2025 — Present · Chennai, IN

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Madhu Smita — Customer Success Specialist at Freshworks in Chennai, TN, IN | Unifers