Madhu Smita
Customer Success Manager @ Freshworks | Customer Retention, Engagement & Advocacy | $250K+ ARR | 127% Retention Rate | SaaS | CX & ITSM
- Role
- Customer Success Specialist at Freshworks
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Madhu Smita
With an overall work experience of 5 years, I specialise in driving the adoption of a…
Experience
Customer Success Specialist
Jul 2025 — Present · Chennai, IN
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