Madhushree Kashyap

About Madhushree Kashyap

I am available to join immediately ** I am an experienced technical writer with a demonstrated history of working in the information technology and services industry. Currently, I am working as a Senior Technical Writer at CMA CGM, where I have been employed since April 2022. I also held positions as a Senior Technical Writer at Ingram Micro and CitiusTech and a Technical Writer at KPIT and Technowrites Pvt. Ltd. I am skilled in creating user manuals, online helps, admin guides, study materials, and training guides. I have expertise in using technical writing tools such as Adobe RoboHelp, oXygen XML, MS Visio, MS Loop, MS Word, SharePoint, WalkMe, and SnagIT. I also have experience in conducting interviews, assessments, and managing communication with candidates and hiring managers. In addition, I have knowledge of DDLC, SDLC, Agile methodology, Instructional design, and structured authoring. I have experience in both independent and collaborative work environments and I am excellent at handling multiple tasks and thriving in a challenging, fast-paced environment. I have also worked in the pharmaceutical industry as a Technical Assistant, performing qualitative and quantitative analysis for various APIs and formulations. I have completed a Diploma in Technical Communication from Technowrites.

Experience

1. Senior Technical Writer

   CMA CGM

   Apr 2022 — Present · Thane, IN

   Adopted topic based authoring approach while creating the documents.Created and updated DITA maps and published the documents using Oxygen XML.Used SharePoint to create, share, and manage content.Conducted interviews, managed communication with candidates, and provided timely feedback to hiring managers.

Education

• Technowrites

  Technical Writer

  2013 — 2014

• Mumbai Educational Trust Institute of Pharmacy

  Advanced Diploma in Technical and Analytical Chemistry

  2007 — 2008