Madhu S.

About Madhu S.

Madhu is an executive product leader with a knack for identifying business gaps, initiating positive change and creating a road-map to grow new and existing product portfolio for internal and external clients. Over 25 years of experience as a successful professional in managing product design, client relationships, health care and life sciences industry. Founder experience from leading a digital startup and continue to build and grow product in scaled companies. Currently managing $600M growth product with a $100M operating budget with product portfolio. Part of one of top 3 telehealth digital teams executing build strategy to scale in the market to service US population for all digital tele health needs.Experience include hands-on strong engineering foundation and broad experience managing cross-functional/cross-business unit teams in multiple technical product and service industries. Customer-focused with solutions-based approach with profitability in a highly competitive marketplace. Strong business acumen in identifying customer needs and communicating between business, IT and R & DAreas of Excellence: •Executive Leadership•Product Design & Development•Innovation Lab/Prototype testing•A/B Testing Methods•Managing product teams & Ux/Cx Designers•Start-up Environment • NPS & Voice of customer & consumer•Product Strategy •Competitive Intelligence Analysis • Partnerships (Build Vs Buy) • Mentorship & Development •Product Growth Strategy

Experience

1. VP, Digital Product

   Optum

   Jan 2020 — Present

   Lead Optum Virtual Care and the Center for Digital Health strategy and product vision to launch telehealth platform with multiple offerings focusing on member with core values and human centered design.

Education

• Cleveland State University

  MS, Computer Science

  1999 — 2001

• Osmania University

  Bachelor of Engineering - BE, Civil Engineering

  1994 — 1999