Madhurima Dutta
SPS QA - ASA, Quality Programs
- Role
- Sps Quality Program Specialist at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Madhurima Dutta
Seasoned Quality Program Specialist with over 9 years of experience in leading quality audits, compliance management, and process improvement across retail operations. Skilled in developing and implementing quality frameworks that drive operational excellence, regulatory adherence, and customer satisfaction. Adept at using data-driven insights to identify performance gaps, implement corrective actions, and foster a culture of continuous improvement aligned with organizational goals.
Experience
Sps Quality Program Specialist
Feb 2024 — Present · IN
Education
Heritage business school
Master of Business Administration (M.B.A.), Accounting and Finance
2012 — 2014
St. Johns Diocesan Girls' H.S. School
Higher Secondary, Commerce
2007 — 2009
Skills
- Performance Management
- Crm
- Recruiting
- Market Research
- Recruitment IT/Non IT
- Microsoft Office
- Customer Relationship Management (Crm)
- Management
- Microsoft Excel
- Powerpoint
- Research
- Business Analysis
- Microsoft Word
- Customer Service
- Training
- Finance
- Team Management
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