Madhurima Bhattacharya
--\"Passionate Humanitarian dedicated to make a positive impact\".
- Role
- Travel Experience Counselor at Cwt
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Madhurima Bhattacharya
Striving to be as versatile as possible in everything I do. Constantly exploring new skills and experiences to broaden my horizons. Currently navigating the world of corporate travel while drawing from my rich experience in leisure travel to fuel my exploration. Embracing versatility through a blend of professional expertise and a passion for adventure. •I want my experience to go beyond communication and management skills as my focus is on client requirements and relationship building. I work entirely towards product vision, marketing and customer experience. Apart from work, I love travelling to the mountains or the beautiful beaches and feel the wind beneath my wings. Even most of the times, I\'m daydreaming about visiting beautiful places in my mind. A deep dive into books and weaving poetry is something that I am fond of too!
Experience
Travel Experience Counselor
May 2024 — Present · Gurugram, IN
Primarily, I was in the Noram market, handling clients from the US for their end-to-end requirements. My role here is focused oncustomer service as a Customer Experience Counselor. After some time, I transitioned to working with the team in CWT Polandfor clients like Visa, DSS+, and Snowflake. I mainly handled the Global Distribution System, specifically Sabre. My role wentbeyond just meeting travel requirements; it was about aligning with client policies and ensuring their needs were met whilefocusing on customer satisfaction
Education
Indian Institute Of Tourism And Travel Management
Bachelor of Business Administration - BBA, Tourism and Travel Services Management
Carmel Convent School - India
ISC, Art/Art Studies, General
DENOBILI CMRI
ICSE
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