Madhuri Waghela
Platform Analyst (Via Kelly Services) @Johnson & Johnson Innovative Medicine
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WORK HISTORY
Platform Analyst (Via Kelly Services) @Johnson & Johnson Innovative Medicine
North York, ON, CA
EDUCATION
Shah & Anchor Kutchhi Engineering College
Masters of Engineering (M.E.)
ABOUT MADHURI WAGHELA
Professional Summary CRM and Data Analytics professional with 3+ years’ experience supporting large-scale CRM implementations in the pharmaceutical and education industry. Skilled in Salesforce and Veeva CRM administration, user management, data stewardship, and analytics. With proven success in translating business requirements into CRM enhancements and reports. Adept at stakeholder collaboration, testing, and training to drive adoption and ensure data integrity. Core Skills • Salesforce & Veeva CRM Administration (User Management, Access Control, Data Stewardship) • CRM Enhancements, Config Changes, and UAT Testing • Jira – Requirements, Stories, Incident Management • Data Quality, Governance, and Audit Processes • Qlik, Tableau, Power BI, SQL, Python, Advanced Excel – Data Analytics & Reporting • Stakeholder Engagement & End-User Training
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