Madhuri Sharma
Trust and Safety | Tik-Tok | ByteDance | LSSGB Certified
- Role
- Quality Assurance Analyst at ByteDance
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Madhuri Sharma
I am a Quality Analyst with a diverse background in telecommunications and content moderation, bringing 7 years of experience in ensuring high standards of quality and user satisfaction.In the telecom industry, I have honed my skills in Process Improvement, community guidelines, Problem-Solving, Collaboration, Data Analysis and Reporting.I am passionate about leveraging my experience to drive quality initiatives and improve product outcomes. Strong quality assurance professional with a Master\'s degree focused in Sociology from the University of Rajasthan.Let’s connect to explore opportunities for collaboration!
Experience
Quality Assurance Analyst
May 2020 — Present · Gurugram, IN
Conduct regular calibration sessions to assess top policy errors, ensuring that all team members are aligned on evaluation criteria and service standards for consistency in performance- Proficient in content moderation processes, ensuring compliance with community guidelines while maintaining a safe and engaging user environment- Focused on streamlining QA processes through the implementation of best practices, resulting in enhanced efficiency
Education
University of Rajasthan
Bachelor of Arts - BA, Political Science and Government
2012 — 2015
University of Rajasthan
Master's degree, Sociology
2015 — 2017
R V M senior sec schhol
+2, Design and Applied Arts
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.