Madhuri Sham Sunder
Senior Business System Analyst @Scotiabank
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WORK HISTORY
Senior Business System Analyst @Scotiabank
Toronto, ON, CA
I successfully led cash management initiatives that streamlined processes and improved product delivery. • Utilized Pega applications and Java to develop robust solutions, reducing delivery timelines by 20%. • Engaged with stakeholders to gather requirements, ensuring alignment with business goals and enhancing user experience. • Developed strong analytical and communication skills, fostering collaboration across teams in a hybrid work environment.
EDUCATION
Visvesvaraya Technological University
Bachelors
Visvesvaraya Technological University
Bachelor of Engineering - BE
University of Toronto
Business Analysis
ABOUT MADHURI SHAM SUNDER
An experienced and skilled business analyst with a background in requirement Elicitation, process improvement and stakeholder relationship management for over 9 years. I have around 9 years of experience ranging from retail, e-commerce and banking I enjoy being a bridge between the problem and the solution and it is rewarding to see how my ideas benefit the processes and products of the company Key competencies include requirements Elicitation, UAT, documentation, stakeholder relationship management, problem solving, change and risk management
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