Madhur Deshpande

About Madhur Deshpande

MBA in Marketing & Finance with 18+ years of progressive experience (11+ years of US experience) in Services Delivery management, Project management, Resource Management, Practice Hiring, Business Analysis, Vendor Management and CRM consultancy. Led Consulting & PMO Practice within the Data Analytics unit with 250+ headcount and $25+ mn revenue.A proven track record of managing cross functional teams along with defining and aligning strategies with organization’s vision for continual improvement. Demonstrated ability to lead engagements with a keen focus on maximizing business value and reducing time to market while maintaining appropriate risk tolerance.Rich experience in analysis, design, development, support and maintenance of various Data & Analytics, CRM, Siebel, Oracle Business Intelligence applications. Strong experience in application support and development projects in Managed Services model and SDLC/agile methodologies.Areas of expertise and professional strength include:• IT Program Management- Application Support & Development• Services Delivery • Practice Leadership• Resource Management• Presales & Client Facing• Cross-functional Team Leadership

Experience

1. Senior Manager- Delivery Lead

   Genpact

   May 2024 — Present · Pune, IN

Education

• Symbiosis Institute of Telecom Management

  PGDTM

• Sinhgad College of Engineering

  B.E

Skills

• Sdlc
• Solution Architecture
• Pre-Sales
• Project Management
• Strategy
• Consulting
• Business Intelligence
• Requirements Analysis
• Management
• IT Strategy
• Siebel
• Business Process Design
• Business Analysis
• Global Delivery
• Software Project Management
• Crm
• Business Process
• Team Management
• Six Sigma
• Process Consulting
• Requirements Gathering
• Marketing
• Business Requirements
• Analysis