Madhur Khandelwal

About Madhur Khandelwal

AI transformation leader with 13+ years of experience driving enterprise adoption of AI, GenAI, and intelligent automation across global organizations. Currently Assistant Vice President at Genpact, leading 50+ cross-functional teams across engineering, architecture, analytics, PMO, and business functions to translate strategic priorities into AI roadmaps, use-case portfolios, governance models, and measurable business outcomes. I specialize in turning ambiguous AI ambition into structured, scalable execution — from identifying high-impact use cases and building business cases, to establishing governance, enabling adoption, and ensuring sustained value realization. My work focuses on moving organizations beyond isolated pilots to enterprise-wide, production-ready AI deployment. Across my recent work, I have led 10+ AI, analytics, and transformation programs with $150M+ identified value and $50M+ in active value realization. I have built enterprise transformation and governance platforms adopted across 20+ accounts, improving prioritization, visibility, and execution discipline. I also delivered a large-scale procurement transformation generating $10M P&L impact,$35M cash-flow improvement, and approximately 20% cycle-time reduction. I have been recognized among the Top 3 globally in Genpact’s Agentic AI program for designing enterprise-ready multi-agent solutions with practical business applicability. My core focus areas include enterprise AI strategy and roadmap execution, GenAI and agentic AI, intelligent automation, AI use-case portfolio and value realization, responsible AI governance (including human-in-the-loop, role-based access, and auditability), and change management with capability building. I work closely with business leaders, product teams, IT, data, risk, compliance, and legal functions to ensure AI initiatives are not only innovative, but also practical, governed, and aligned to real business outcomes. I am particularly interested in roles where I can help organizations scale AI from pilot to enterprise adoption, build AI-first operating models, and drive measurable business value through intelligent automation and GenAI.

Experience

1. Assistant Vice President

   Genpact

   Sep 2023 — Present · IN

   Lead large-scale technical programs and platform initiatives across enterprise workflows and transformation programs.Drive end-to-end delivery across the engineering stack, from concept through production rollout and scale.Partner with Product, Engineering, UX, Legal, Finance, and Operations teams to align delivery with business priorities and customer impact.Influence architecture and design decisions to improve scalability, performance, and system reliability.Manage program dependencies, risks, timelines, release readiness, and launch planning across multiple concurrent initiatives.Lead roadmap planning, prioritization, communication plans, and executive updates, ensuring leadership visibility and stakeholder alignment.Established program governance frameworks including milestones, RAID logs, release cadence, stage gates, resource planning, and execution tracking across 20+ enterprise accounts.Managed 50+ cross-functional team members across engineering, architecture, PMO, business analysis, and analytics while driving execution across complex enterprise programs.

Education

• Purdue University

  Postgraduate Degree, Artificial Intelligence and Machine Learning

• Jaypee University of Information Technology, Waknaghat

  Bachelor of Technology - BTech, Information Technology

Skills

• C
• Microsoft Word
• Sql
• Microsoft Office