Madhur Tyagi
Assistant Manager – Digital Channels & Product Support Lead (Mobile App & Web) | SBI Cards | MBA | BCA
- Role
- Assistant Manager at SBI Card
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Madhur Tyagi
I’m a Digital Product & Support Specialist currently working as an Assistant Manager at SBI Cards, with 2+ years of experience ensuring seamless app/website performance, issue resolution, and project coordination across digital channels.I’ve contributed to: • Leading Kony platform upgrades (Kony Fabric v9.2 to R24), mitigating EOL vulnerabilities • Supporting marketing campaigns, UAT testing, & backend–frontend coordination • Resolving production issues across mobile/web platforms under SLA-bound timelines I blend tech fluency (Java, JS, Linux, WebLogic) with a deep understanding of customer experience and IT support to deliver scalable, secure, and high-performing digital systems.Currently upskilling in project management and system design, I aim to transition into impactful roles driving digital transformation.
Experience
Assistant Manager
Jun 2023 — Present · Gurugram, IN
Education
Jaipuria Institute of Management
Master of Business Administration - MBA
2021 — 2023
VIDYA INSTITUTE OF CREATIVE TEACHING BAGHPAT ROAD, MEERUT, Ph. No. 91-121-2439192
BCA
2017 — 2020
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