Madhumitha Ka
Data Analyst @Google
- Role
- Data Analyst at Google
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Madhumitha Ka
Data Analyst @ Google Driving Business Strategy & Operational Excellence with…
Experience
Data Analyst
Mar 2024 — Present · Hyderabad, IN
Metrics Development & Operational Dashboarding: Centralized and launched an operations dashboard to track key escalation KPIs (volume, priority, root cause, time-to-resolution), improving workload management and identifying SLA bottlenecks.2. Metric Redefinition & Process Optimization: Projected a 30% reduction in repetitive process rejections by spearheading a data-driven initiative to redefine and optimize key program success metrics, with in-depth analysis informing new business strategy.3. Business Strategy Support: Directly improved the effectiveness of a regional business by providing data-driven recommendations, derived from 6 months of historical user analysis, to customize content for a strategic policy initiative.4. Cross-Functional Problem Solving: Acted as a key analytical partner for Product, Engineering, and Policy teams. Led Root Cause Analysis (RCA) on high-priority, ambiguous business problems, translating technical findings into clear business implications to expedite resolutions.5. Analytical Best Practices: Developed and documented a comprehensive escalation guide covering 15+ complex scenarios. This standardized a critical workflow, improving team efficiency, reducing onboarding time, and establishing a new analytical best practice for the operations team.
Education
Bangalore Institute Of Technology
Bachelor of Technology - BTech
2016 — 2020
R.V. PU COLLEGE
2nd Pu
2014 — 2016
Carmel Convent High School
High School
2011 — 2014
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