Madhumita Bhattacharjee
Business Operations Executive - Merchant Onboarding @Lyra
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WORK HISTORY
Business Operations Executive - Merchant Onboarding @Lyra
Conduct merchant underwriting and onboarding across various business lines and sectors, ensuring full regulatory compliance and thorough KYC/Enhanced Due Diligence checks-Analyze merchant business models, tenure, and operations to assess risk and activate accounts while achieving vendor onboarding targets-Resolve merchant queries promptly, ensuring smooth onboarding and mitigating potential risks-Collaborate with internal stakeholders, including legal, compliance, risk, and product teams, to streamline processes, align with business goals, and continuously improve the merchant onboarding performance-Oversee merchant onboarding operations, managing KYC-related issues and exceptions-Implement and optimize onboarding workflows to enhance merchant experience, reduce time-to-activation, and ensure consistent adherence to compliance protocols.
EDUCATION
Shankar Narayan College of Arts & Commerce
Bachelor of Arts - BA
Woolf
Masters in Business Administration
ABOUT MADHUMITA BHATTACHARJEE
Enthusiastic about the intersection of product development and effective management, I bring a proven track record of collaborating with cross-functional teams in the dynamic world of SaaS products. With a focus on seamless operations and customer satisfaction, I\'ve successfully navigated diverse portfolios, contributing to the growth and success of various ventures.From executing smooth onboarding experiences during tech migrations to enhancing transaction volumes, my commitment to excellence extends across industries. Beyond daily responsibilities, I\'ve crafted standard operating procedures, played a pivotal role in product development, and designed user flows tailored to diverse needs.Proficient in tools like Trello, Jira, and Figma, I bring a comprehensive skill set encompassing project management, cross-functional collaboration, and effective communication. Eager to explore new opportunities and contribute to the success of diverse teams, let\'s connect and discuss how my strategic mindset can bring value to your endeavors!
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