Madhu Mauthe Ks
Agile Business Analyst & Scrum Master |Agile Delivery | HRMS Implementations | Stakeholder Engagement | Project Management | On-boarding | Requirement Analysis | Product Demonstration | Backlog & Sprint Management
- Role
- Customer Support Executive at Formulahr
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Madhu Mauthe Ks
Results-driven Business Analyst & Scrum Master with 6 years of experience in Agile…
Experience
Customer Support Executive
Nov 2019 — Present · Chennai, IN
Provided extensive support to Enterprise Clients in on-boarding and implementing the new HR system and offering tailored assistance and live support, aligning with organizational policies.• Orchestrated end-to-end process handling and planning, from Client demo, business requirements gathering to creating Business Requirements Documents (BRD) and guiding implementation efforts and query handling.• Established UAT environments for clients to verify policy adherence and system functionality, ensuring alignment with the organizational needs.• Conducted product demonstrations for clients, showcasing features and functionalities to drive adoption and satisfaction.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.