Madhu G N
GCC/GBS Leader | Ex VP - Finance GBS | GBS Value proposition | Strategy Execution | Digital Transformation | Process Excellence | Leadership Development | Global Operations - Finance, Accounting, Supply Chain & Analytics
- Role
- Head of Commercial Services at Lufthansa Technik Services India Pvt Ltd
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Madhu G N
Madhu is an accomplished and agile leader from the Global Business Services (GBS)/ Global Capability Centre (GCC) sector, with overall 26+ years of rich cross-industry experience in Aviation, Pharma, Investment Banking, Aerospace and Automotive segments He has demonstrated history of setting up GBS\' from scratch and Enhancing end to end capabilities. Core strengths include Strategy Planning & Execution, Digital & Process Transformations and Global Operations of Finance, Accounting, Supply Chain and Analytics processes He was a key member of Novo Nordisk Global Finance Board, co-driving the company\'s Global Finance Strategy, by owning Global Operational Excellence strategic priorities. Reported directly to Global CFO, HQ Denmark for ~2 yearsHe is known for consistently driving Solid performance, Effectiveness & efficiency and Value addition, through an out-of-the-box approach to problem solving, thereby positively contributing to the Organisational results and growthHe is proficient in partnering and engaging with globally diversified internal and external stakeholders, at all levels, resulting in enhanced stakeholder confidenceHe is an active member of global Industry forums, setting trends / benchmarks according to industry requirements, ensuring Organisation\'s stays competitive Last but not the least, Madhu is an Energetic and Inclusive people leader with a keen eye for attracting, developing & grooming a team of diverse, purpose-driven and high performing next generation leaders
Experience
Head of Commercial Services
Lufthansa Technik Services India Pvt Ltd
Jan 2024 — Present · Bengaluru, IN
Lufthansa Technik Services India (LTSI), Bengaluru is a fully owned subsidiary of Lufthansa Technik, the technical backbone of the Lufthansa Group. This Global Capability Centre (GCC) for Lufthansa Technik, with a team of ~500 professionals, has become a trusted hub of technical & financial expertise, delivering reliable services that ensure aircraft remain safe and operational across the globe.Reporting to the CEO of LTSI GCC, I am heading ~300 member Commercial Services unit consisting of 5 functional towers - Fulfillment Services, Material Services, Financial Services, Process Excellence and Quality & Compliance. My key responsibilities include- Strategic Growth - Build, support and enable further growth of LTSI GCC, focusing on Ambition 2030, through various senior stakeholder forums within Lufthansa Group- Competence Centre - Enhance LTSI GCC as Centre of Competence within global Lufthansa Technik and beyond, focusing on Standardisation, Automation and Productivity improvementsGlobal Management communities - Engage and contribute to Segment and Corporate communities of Lufthansa Technik - GCC off-shoring operations - Service delivery, Operational excellence, Stakeholder engagement and People developmentTalent Management - Lead, motivate, mentor and develop my Management team members and our employees
Education
Harvard Business School
Strategy Execution Program
2015 — 2015
The Institute of Chartered Accountants of India
CA Final - Group II
2000 — 2000
Presidency School
Standard 10
1983 — 1990
KLE College
II Pre-university, Commerce
1990 — 1992
Bangalore University
Bachelor of Commerce (B.Com.)
1992 — 1995
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